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Why do I have to provide personal information and my ID?
Why do I have to provide personal information and my ID?

To verify your account

Laura avatar
Written by Laura
Updated over 2 months ago

In compliance with banking legislation, the Bank of Spain requires us to identify each of our users to prevent money laundering and terrorist financing. For this reason, users must identify themselves with their National Identity Card, TIE or Passport and answer a series of personal and work-related questions.

We hope you have found this information useful. If you have any questions, please write us through our chat or send us an email to support@heytrade.com. It will be our pleasure to help you! 😊

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