Skip to main content
All CollectionsInvestment
Which devices can I use to trade with HeyTrade?
Which devices can I use to trade with HeyTrade?

Omnichannel experience

Laura avatar
Written by Laura
Updated over 2 months ago

HeyTrade has been designed to make investing as easy as possible for as many people as possible. Therefore, the app is compatible with mobile devices with iOS and Android operating systems.

Our platform also has a WebApp version, which allows you to trade and consult positions comfortably from a computer or a tablet. For correct viewing of the web app, your screen must have a minimum resolution of at least 480 pixels.

Is it possible to sign up from any device?

No. For security reasons and in compliance with the regulations for the prevention of money laundering and terrorist financing, during the HeyTrade sign-up process it is necessary to capture images using the front camera of a smartphone. For this reason, as is the case with major banks, it is only possible to open a HeyTrade account using a mobile device.

Once you have registered, you will be able to trade normally from the device of your choice.

Are there any differences between the mobile version and the web version?

Since it was released earlier, the mobile version has a slight advantage and includes some features that have not yet been incorporated into the web app.

However, the web functionalities will be expanded over the coming months to offer a 100% omnichannel investment experience.

We hope you have found this information useful. If you have any questions, please write us through our chat or send us an email to support@heytrade.com. It will be our pleasure to help you! 😊

Did this answer your question?