Don't worry, you can reset your password from the home screen of the app by clicking on "Forgotten password". Before you can change your password, you need to verify your identity. To do this you will need to enter the email address you have associated with your account, and we will send you a verification code, which you will need to enter manually.
Once your identity is verified, you will be able to create your new password. Remember that it must have at least:
8 characters
1 uppercase letter [A-Z]
1 lowercase letter [a-z]
1 number [0-9]
1 non-alphanumeric symbol such as @ # / $ % * ! ? ;
The password cannot include the username
We hope you have found this information useful. If you have any questions, please write us through our chat or send us an email to support@heytrade.com. It will be our pleasure to help you! 😊