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Why must I verify my identity?
Why must I verify my identity?

It is a requirement of the Know your customer (KYC) process.

Laura avatar
Written by Laura
Updated over a week ago

The identity verification process is a mandatory step of registering at HeyTrade. Through this procedure, we validate your identity, make sure everything is in order and avoid false documentation (your data remains confidential). In short, this is a measure to prevent fraud.

When you open an account at HeyTrade we will ask you to take a photo of both sides of your identity document and a selfie. Once validated, we will ask you a few additional questions and complete the verification process.

We hope this information has been useful to you. If you have any questions, please contact us through our chat system, or drop us an email at support@heytrade.com. We will be more than happy to help you! 😊

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