In compliance with banking legislation, the Bank of Spain requires us to identify each of our users in order to prevent money laundering and the financing of terrorism. For this reason, it is necessary for users to identify themselves with their national ID card and answer a series of questions about their personal life and employment status.

We hope this information has been useful to you. If you have any questions, please contact us through our chat system, or drop us an email at support@heytrade.com. We will be more than happy to help you! 😊